William You, Product Designer
Designing from insight to interface.
"I'm William — a Product Designer with 3 years of experience bridging user research and visual craft. I work best at the intersection of understanding people's real problems and building experiences that feel effortless to use. Based in Vancouver, I've designed across e-commerce, SaaS, and brand-driven startups — always starting with the why."
To chat or hire me, you can reach me on LinkedIn or by Email — come chat with me!
Pineapple Lab
2023
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Brand Design
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UX Research
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UI UX Design
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Web Design
End-to-end UX and brand design for a custom keyboard e-commerce startup. Led user research with 8 participants to redesign the shopping and customization experience — making it easier for newcomers to visualize and configure their purchase before buying.
SFD Dispatch System
2024
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UX Research
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UI UX Design
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SaaS
30-hour UX hackathon redesigning the San Francisco Fire Department's legacy dispatch system. Conducted a real dispatcher interview to ground the design in actual workflow, then led the journey mapping and owned the dashboard and incident discovery UI.
Artour
2023
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Mobile UI UX design
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UX Research
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Accessibility
A self-initiated, end-to-end UX project exploring accessible design for art gallery audio tours. Features include multilingual audio translation, image scanning, and virtual tours — all grounded in user research and two rounds of usability testing.
ATMOS
2026
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UX Research
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UI UX Design
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Web Design
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Webflow
Webflow website for ATMOS, a Vancouver environmental demolition company. Built for two audiences: homeowners seeking project quotes and contractors evaluating subcontracting work. The site routes each user to their relevant content without friction.